Are you able to access the website on another computer, your phone or a different computer?

Please try to access the website using your phone's data plan (not WiFi), or a computer in a different location.  Sometimes local network or ISP settings can interfere with loading websites.

Does the website come up on a different computer?


Please contact your Network Admin or Internet Service Provider (ISP).  Here are some things to check:

Firewall or Proxy Settings blocking the site.
Antivirus / Antimalware software blocking access to the site.
DNS settings on your computer or router.

If you are not sure who your ISP is you can visit


Please contact i4 Support for further troubleshooting.