Is the IP Address pointed correctly?

If you website is hosted by i4 Solutions the IP address should be 216.83.138.___  or 216.83.129.___ where the blank line can be any number between 0 and 255.  If you website is hosted elsewhere please contact your hosting company to get this IP address.  See the screen shot below.

NOTE:  If your website loads properly when you enter "www" before your domain name and does not load properly if you don't include "www" (or vice-versa) be sure to check both versions are pointed to the same IP address.  For example "" and "" in

Is the IP address pointed correctly?


Clicking "yes" will continue troubleshooting.


Please contact your DNS hosting company to have them correct this.  Changes to DNS can take up to 48 hours to propagate, although most changes typically show within 4-6 hours.  Your DNS host can be found on the centralops page by looking for the nameservers entries.  These are typically  If i4 is hosting your DNS you should see and in these fields.  you should see at least 2 entries and may see more depending on the DNS Hosting company.